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FREQUENTLY ASKED QUESTIONS
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What exactly is your business?Officially, we're a licensed & insured handyman and contracting business that provides professional commercial & residential repair, maintenance, landscape, construction, and remodeling services. Jake's Odd Jobs, Inc. offers a wide range of services that include, but are not limited to: - Handyman - Remodeling - Concrete - Decks, Patios, & Pergolas - Fencing - Heavy Machinery - Landscaping - Snow Removal - Odds & Ends If you have a specific task in mind, feel free to contact us and we will let you know if we can help. We are always happy to provide a free estimate and answer any questions you may have.
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Which services do you provide, and which do you not provide?Our goal is to provide as many services as possible. Over the years, and thanks to your support, we’ve been able to supply ourselves with the appropriate tools and resources to get most jobs done. Jake's Odd Jobs, Inc. offers a wide range of services that include, but are not limited to: - Handyman - Remodeling - Concrete - Decks, Patios, & Pergolas - Fencing - Heavy Machinery - Landscaping - Snow Removal - Odds & Ends For services we do not provide, such as full-service plumbing, electrical, and HVAC - we’ll introduce and refer you to someone from our trusted, vetted network of licensed and up-to-code professionals. If you have a specific task in mind, feel free to contact us and we will let you know if we can help. We are always happy to provide a free estimate and answer any questions you may have.
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Do you provide free estimates?YES! Estimates are free - it’s as simple as that. To get started, go to our CONTACT page and scroll down to get a free quote.
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How can I request and schedule an estimate for my job?To get started, go to our CONTACT page to request a free estimate, or give us a call at 402-853-0554. We’ll get some basic contact info, schedule an in-person project review that’s most convenient for you, discuss options on-site, then begin project planning. Availability depends on our current workload, but we can typically schedule an appointment right away. Depending on the complexity of your job, we may ask follow-up questions first.
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Can I get a quick estimate over the phone?Possibly! If we're provided enough accurate information over the phone or email (such as photos, blueprints, plans, history, background info, etc.) then we can give approximate ranges without having to visit the site. NOTE: Approximate ranges do not qualify as official quotes. This is due to inherent limitations of not physically being on-site. On-site cost estimates are more accurate as they allow us to determine the right amount of materials, manpower, and time required to complete any given project. For us to accurately measure the scope of your unique project, we must consider a wide variety of factors. Even if you're able to give perfect dimensions of your space, we might be looking for things which aren’t apparent to the untrained eye.
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What makes JOJ different from other contractors?At Jake's Odd Jobs, Inc., we understand that finding a reliable and trustworthy contractor can be a daunting task. That's why we strive to stand out from the rest by providing exceptional customer service, quality workmanship, and affordable pricing. We take pride in our attention to detail, and we always go the extra mile to ensure that our clients are completely satisfied with the work we do. Additionally, we are fully licensed and insured, giving you peace of mind that you're working with a reputable and professional company. So whether you need a simple repair or a complete renovation, you can trust Jake's Odd Jobs, Inc. to get the job done right. We also offer financing through Hearth — a platform that allows for urgent home improvement and repair, or for simply accommodating those who prefer not to pay out of pocket. But above all, we invite you to check out our Service Reviews. They reflect the reputable craftsmanship, quality service, and complete customer satisfaction we aim to achieve.
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Is JOJ licensed & insured?YES & YES! We have our State of Nebraska Contractor’s License, as well as auto, heavy machinery, worker’s compensation, and general liability insurances. For any jobs requiring specialized or one-time insurance coverage, such as equipment rental and corresponding operation insurances - we’ll acquire them. — NE Contractor's License: #43108-20 What does this mean? In the event your property is damaged or someone is injured on-site, we’re essentially a financial safety net if something goes wrong. Be sure to check if the other handyman service companies you’re talking to can say the same.
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What areas / locations do you service?We service Lincoln NE, and the surrounding areas: Ashland Bellevue Ceresco Crete Eagle Greenwood Gretna Hickman La Vista Milford Nebraska City Omaha Papillion Seward Wahoo Waverly ... and more! Our office is located at: 4810 N. 57th St. Suite #1, Lincoln NE, 68507
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Where are you located?Our office is located at: 900 N. 162nd St, Lincoln NE, 68527 We service Lincoln NE, and the surrounding areas: Ashland Bellevue Ceresco Crete Eagle Greenwood Gretna Hickman La Vista Milford Nebraska City Omaha Papillion Seward Wahoo Waverly ... and more!
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When are you open? How do your business hours work?EMERGENCY SERVICES AVAILABLE 24/7 In the event of an emergency (e.g. storm damage, leaky faucet, last minute snow removal): Please call 402-942-4037. Under other conditions, we can schedule work during our office hours which are: Mon - Fri: 8:00am - 5:00pm Sat - Sun: CLOSED
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What snow removal services do you offer?Nebraska winters are harsh — whether you’re caught in an emergency situation or are looking for routine snow removal & ice-melt services, we’ve got you covered. Please visit our Snow Removal Service page for more information. 24/7 COLD-WEATHER RESPONSIVENESS In the event of an emergency (e.g. storm damage, yard debris, path obstruction): Please call 402-942-4037
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What if I have to reschedule?Estimates — Depending on our availability and your schedule, we always try to schedule appointments at the earliest opportunity! Projects — Many jobs require multifaceted time and material coordination, so we'll require an additional down-payment to book another time. However, if a reschedule fits our current workload, another down-payment may not be required.
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What is factored into pricing?For most projects, we charge per labor-hour, per laborer. Those hourly rates are based on a tiered skill level of our laborers. For example, more skill-driven jobs require more experienced laborers. We also factor in the cost of project planning, travel time, fuel, materials, and any rental fees or one-time insurances required to complete unique jobs. All components will be combined into one final invoice.
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How do we purchase special materials needed for my project?On-site, we will provide a list of materials fit for your project, factoring in your goals, vision, and budget. You may purchase these materials yourself, but for an additional fee we can pick them up for you.
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How can I read or write a review of your company?You can visit the REVIEWS page on our website or click the following links to read/write a review: - Google - Facebook We welcome all feedback, good or bad, as it helps us improve our services and ensures that we are meeting your needs. If you are happy with our services, we would love to hear from you and encourage you to leave us a review to share your experience. We strive to provide high-quality services to all our clients. However, if you are not satisfied with the completed work, we kindly ask that you Contact Us first so that we have an opportunity to address any issues. We take your satisfaction seriously, and we will do everything we can to make things right.
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What are my payment options?For your convenience, we offer multiple payment options including: cash, check, debit cards, credit cards, Venmo, and PayPal. We accept most major credit/debit cards including: - American Express - Visa - Discover - Mastercard - PayPal - Venmo We also offer financing through Hearth - a platform that allows for urgent home improvement and repair, or for simply accommodating those who prefer not to pay out of pocket.
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